Highways Reporting GIS for Surrey County Council


Surrey County Council approached Lovell Johns with a requirement for GIS work to be completed as part of an emerging Highways Contract.  The Highways Department were seeking to develop a map-based road surface defect reporting and tracking system, aiming to empower the public with a means of reporting and tracking defects online, also to provide better information for Contractors to locate and understand the priority defects.


Lovell Johns were contracted to develop a map based viewer in which the user could report an accurate location for a road surface defect.  The application was based on Esri ArcGIS for Server technology with JavaScript API, and interacted with Ordnance Survey road centreline data, the Council’’s gazetteer web services and online reporting system. Large-scale base mapping was cartographically styled and cached for quick display.


Lovell Johns consulted closely with Surrey throughout the development path. As part of the Esri Developer Network (EDN), Lovell Johns developed and tested the application in a mirror environment before handing over the solution for hosting by Surrey. Further ad-hoc developments were made so the map services could be utilized by other applications, such as “where’’s my nearest?”.

GIS Services

Want to know more about GIS Services and how we can help you? Why not chat to a member of our team today by calling 01993 880934 or email us at enquiries@lovelljohns.com 

Contact Us

50 years of mapping expertise

Lovell Johns provides organisations of all shapes and sizes with mapping solutions and geographic information solutions, utilising over 50 years’ experience to consistently exceed customer expectations. Talk to us today